First Publicly Available Court-Supported Generative AI Chatbot in the Nation

Nevada courts are pioneering with the first generative AI-powered chatbot in the nation—an accessible tool that delivers plain language guidance in multiple languages, making complex legal processes clear and easy to navigate for all users.

As part of the self-help tools CiviLaw.Tech developed for the Nevada Supreme Court, we're excited to highlight our new generative AI-powered chatbot. This tool provides clear, concise, and personalized answers to legal questions, helping self-represented litigants navigate complex legal processes more confidently.

The chatbot marks a significant shift in how courts approach access to justice. Leveraging generative AI with a specialized knowledge base, it assists users in understanding procedures for divorce, child custody, name changes, protection orders, and other areas of the law. Instead of sifting through lengthy forms and jargon-filled explanations, users can ask questions in plain language and get easy-to-understand guidance. Additionally, it supports multiple languages and handles follow-up questions seamlessly.

Since its launch in June 2024, the chatbot has already proven impactful. Early data shows over 5,000 sessions, with an average time lasting 2 minutes on average, demonstrating its efficiency in saving time and providing reassurance during challenging times.

Here are some key features that make this generative AI-powered Chatbot particularly helpful for self-help litigants:

• Targeted Answers on Demand: The integration of a curated knowledge base ensures precise responses, reducing the burden on both users and court staff.
• Conversational Approach: The chatbot offers a conversational tone, making legal procedures more approachable. Our goal was for users to feel like they were speaking with someone who truly understands their situation.
• Continuous Improvement: With user feedback, the chatbot is continuously updated to provide the most accurate and relevant information, ensuring Nevadans have access to helpful legal resources.
• Ongoing Innovation: As technology evolves, we remain committed to enhancing the chatbot to leverage the latest advancements, ensuring users benefit from state-of-the-art solutions.

It's incredibly rewarding to see how technology—when designed with empathy—can transform lives. At CiviLaw.Tech, we are dedicated to developing self-help tools that bridge the access to justice gap. This generative AI-powered chatbot is just one example of how cutting-edge technology can empower individuals to navigate their legal challenges with confidence.

If you're passionate about innovative solutions to improve access to justice, let's connect. Together, we can make the legal system more accessible and less intimidating. Learn more about our work: www.civilaw.tech.